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REFUND POLICY

You can return the goods within 14 days after receiving the goods from the online store.

 

The product is accepted for return in its original form, with labels and labels, without traces of wear.


In case of detection of defects or loss of the original form of the goods, an examination is carried out. 

If you find a marriage refund is made at our expense.

RETURN BY COURIER

 

The cost of calling the courier in MOSCOW - 390 rubles.

 

The cost of collection outside the Moscow ring road and 15 KM FROM MKAD - 390 RUB.

 

Contact us by phone +7 (915) 088 87 58 or by mail sale@jam8.ru

 

Please provide the number of the card used for payment and the number of the terminal specified in the check in case of non-cash payment. 

 

In a consistent with you the date and time of the courier and get a refund.

You must present your passport to fill out the application, the card with which the payment was made (in the case of non-cash payment) and a check.
 

RETURN FROM REGIONS OF RUSSIA AND OTHER COUNTRIES 

 

Contact us by phone +7 (915) 088 87 58 or by mail sale@jam8.ru


Complete the return application. In accordance with the Federal law "On personal data» **

 

Send the parcel by any courier company at your expense to the address:


Please note that the return shipping fee is paid by the sender.


Processing time and return approval 1-2 business days. 

 

After processing the refund, the funds will be transferred to the card from which the payment was made. The refund will be credited to your account within 3 to 14 days. 

 

Please note that the refund depends on the speed of processing of the transaction by your Bank and can take up to 30 working days.


* According to item 21 of the Order of the Government of the Russian Federation of 27.09.2007 N 612 " about the statement of Rules of sale of goods by the remote method"
** In accordance with the requirements of the Federal law" on personal data " dated 27.07.2006 № 152-FZ

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